Technical Support Specialist - (IT Support Specialist)
PavagoColombia
Posted March 12, 2026
Full Time
About the Company
Pavago connects businesses with affordable global talent to stimulate local growth through international expertise.
Job Description
Tech Support Specialist to provide timely, effective technical assistance to customers and internal users, troubleshooting hardware, software, or SaaS issues, resolving tickets, and escalating complex cases to higher-tier teams.
Requirements
- Customer Support & Troubleshooting
- Issue Escalation
- System Administration (Basic)
- Documentation & Knowledge Base
- Monitoring & Alerts
- Collaboration
Benefits
- Flexible Working Hours
- Opportunity to Work with Multiple Systems and Tools
- Professional Development and Growth Opportunities
- Opportunity to Work with a Variety of Technologies and Systems