Customer Care Engineer
PaxeraHealthEgypt
Posted March 17, 2026
Full Time
About the Company
PaxeraHealth is dedicated to democratizing AI in medical imaging through its enterprise platform UltimaAI, which enhances diagnostic accuracy, user experience, and reduces physician burnout. The company's ARK AI offers a no-code algorithm authoring solution, enabling organizations to create custom imaging algorithms using their own data. With over 220 million imaging studies managed for 1000+ customers in 50 countries, PaxeraHealth is committed to revolutionizing the industry and saving lives through innovative technology.
Job Description
PaxeraHealth is seeking a Customer Care Engineer to provide technical support to clients using their AI-healthcare driven solutions, including PACS, VNA, RIS, and AI platforms.
Requirements
- English Fluency
- Bachelor’s degree in Computer Science, BioMedical Engineering or related field
- 0 –2 years of experience in technical support for medical software or healthcare IT systems