Tools and Metrics Senior Manager
PayJoyMexico City, Mexico
Posted January 30, 2026
Full Time
About the Company
PayJoy is a mission-driven financial services provider focused on empowering under-served customers in emerging markets. Utilizing patented technology and advanced data science, including machine learning and AI, PayJoy transforms smartphones into digital collateral to offer low-cost credit solutions. With a strong track record of profitability and sustainability, the company has successfully extended $3 billion in credit to 16 million customers, doubling its customer base in two years.
Job Description
The Senior Tools & Metrics Sr Manager is responsible for translating business problems into structured technical solutions, defining a global tooling roadmap, and ensuring that data flows, workflows, and reporting frameworks are clean, automated, and auditable across Operations functional areas.
Requirements
- Degree in Engineering, Business, Economics, Computer Science, Data Analytics, or any field that combines structured thinking with problem solving
- Experience in Business Operations, Sales Operations, Revenue Operations, Product or Systems roles with ownership of operational tooling for high growth companies or environments with multi country operations
- Strong technical fluency including integrations, APIs, webhooks, automation builders, and data structures
- Experience managing CRM or operational tooling across multiple countries or fast growing environments
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk