Senior Customer Service Executive
PCCWHong Kong HK HK
Posted March 24, 2026
Full Time
About the Company
PCCW Limited is a global company with diverse interests in telecommunications, media, and more.
Job Description
The Senior Customer Service Executive is responsible for responding to general inquiries and complaints in a timely manner, improving customer satisfaction, and providing assistance to users of our electronic platform and mobile app.
Requirements
- Diploma or above
- Good Cantonese, basic English, and Mandarin skills
- Familiar with Chinese and English input methods
Benefits
- Paid annual leave
- Birthday leave
- Employee referral bonus
- Comprehensive in-service training
- Free medical benefits
- Discounts for telecommunications and other products