Senior Customer Service Executive
PCCWHong Kong, China
Posted April 2, 2026
Full Time
About the Company
PCCW Limited is a global company with diverse interests in telecommunications, media, and more.
Job Description
Provide timely and effective responses to general inquiries and complaints via various channels, assist users of electronic platforms and mobile APPs, and adhere to monitoring and service regulations.
Requirements
- DSE or above
- Good in Cantonese, basic English and Mandarin
- Understand Chinese and English input methods
Benefits
- 14 days paid annual leave
- Birthday leave
- Employee referral bonus
- Comprehensive in-service training
- Free medical benefits including outpatient and inpatient coverage
- Discounts for telecommunications and other product employees