Advanced Specialist, Customer Success (Program Management)
PearsonMinnesota, United States
Posted April 12, 2026
Full Time
About the Company
Pearson is the world's leading learning company, dedicated to helping people achieve their aspirations through innovative digital content, assessments, qualifications, and data. With a focus on creating enriching learning experiences for real-life impact, Pearson employs over 20,000 professionals committed to transforming lives globally.
Job Description
We’re looking for a Customer Success Specialist who thrives in complex customer environments, builds deep client relationships, and leads high-impact initiatives that drive long-term value.
Requirements
- Proven experience in Program Management, Customer Success, Account Management, or a related customer facing role supporting complex customers.
- Strong track record of leading large initiatives or projects that span multiple teams or functions.
- Comfort operating in ambiguous environments, with the ability to assess complex problems and translate them into actionable solutions.
Benefits
- Annual Incentive Program