The Service BDC Rep is responsible for introducing our business to the public, building friendly relationships with customers, and promoting new service opportunities. This role will work as a liaison between customers and the sales team.
Requirements
- Ability to build a friendly relationship over phone, text, email or chat.
- Write professional, custom emails, or text messages to potential customers.
- Time management skills, ability to handle multiple communications at once.
- Maintain and communicate exceptional product and inventory knowledge to our guests.
- Work collaboratively with others in a team based environment.
- Efficiently record all customer interaction activity.
- Maintain and improve product and dealer knowledge through dealer provided learning.
- Facilitate timely follow up on all internet leads.
- Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation.
Benefits
- Medical
- Dental
- Vision
- Paid Time Off
- Several Supplemental Offerings
- Life Insurance
- Local Discount Programs
- Employee Assistance Program
- 401(K) program