Recovery Technician (Window & Door Installation)
Pella CorporationWichita, Kansas, United States
Posted April 7, 2026
Full Time
About the Company
Pella Corporation is a leading national window and door brand, renowned for innovation and design since 1925. With a robust product lineup and over 20 manufacturing locations, Pella offers comprehensive solutions through various channels. The company is committed to fostering a diverse and inclusive workplace, empowering employees with growth opportunities and recognizing them as a great place to work. Pella's culture of creativity and continuous learning drives their mission to build a brighter future.
Job Description
The Recovery Technician is responsible for ensuring customer expectations are met and works with installers, sales teams, and office personnel to achieve this goal.
Requirements
- Note any problems at installation stage and follow any resolution to completion by following the recovery process.
- Respond to installer or service requests for assistance at the job site.
- Make emergency parts deliveries and emergency repairs as needed.
- Ensure that Pella promise standards are met.
- Trouble shoots problem installations and report findings to Install Manager.
