IndieWire: Senior Client Success Manager

IndieWire is seeking a driven and relationship-focused Client Success Manager to lead pre-, mid-, and post-sale support for entertainment and consumer accounts.

Requirements

• 4 years of experience in media planning, brand partnerships, or client-facing account management
• Proficiency with Salesforce CRM
• Demonstrated ability to thrive independently in a fast-paced, deadline-driven environment
• Strong communication, presentation, and relationship-building skills
• Willingness to travel for client meetings and attend industry events, including outside of standard business hours

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Healthcare (medical, dental, and vision) HSA with an employer contribution
• FSA (Healthcare, Dependent Care & Commuter)
• EAP
• Life Insurance
• Paid Parental Leave
• Long-term Disability
• Pet Insurance
• Home & Auto insurance