Customer Support Representative
PeopleJoyUnited States
Posted January 20, 2026
48000 - 58000 USD year
Full Time
About the Company
PeopleJoy provides managed education benefits software for employers committed to their people and their purpose.
Job Description
We’re Hiring: Customer Support Representative (CSR) for a full-time, remote position. PeopleJoy provides managed education benefits software for employers, and we're seeking a customer-obsessed problem solver with strong communication skills to support our clients and their employees.
Requirements
- Strong communication skills
- Strong attention to detail
- Discipline to operate within structured processes
- Ability to analyze borrower needs and determine next steps
- Collaboration with other CSRs to resolve complex cases
- Documentation of all interactions and case actions
Benefits
- Medical
- Dental
- 401(k) match
- Short- and long-term disability
- Life insurance
