Bilingual Spanish Customer Service Representative
PerceptaMelbourne, Florida, United States
Posted January 15, 2026
30000 - 34000 USD year
Full Time
About the Company
Percepta is a global customer relationship organization that specializes in managing every touchpoint between its clients and their customers, prospects, suppliers, and distribution networks. The company delivers end-to-end customer experience management—including call centre operations, CRM, lead generation, outbound marketing, and social media engagement—ensuring consistent service across multiple languages and time zones. Percepta’s distinctive advantage lies in its ability to provide seamless, multilingual support worldwide, positioning it as a trusted partner for organizations seeking to elevate customer satisfaction and loyalty. By combining deep industry expertise with a scalable, outsourced contact-centre model, Percepta helps clients streamline their customer life-cycle and drive measurable growth.
Job Description
As a Bilingual Spanish Customer Service Representative at Percepta, you will provide timely and professional customer service, respond to inquiries and concerns, and meet expected customer service levels. You will work on-site in Melbourne, Florida, and be part of a community that values your success and supports your career growth.
Requirements
- High school diploma or GED required
- Fluent in Spanish and English, both written and verbal
- One (1) year of customer service experience is preferred
- Experience in Customer Service and Sales is preferred
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
