Software Account Manager - Dutch

We're looking for a Customer Success Manager to be the trusted partner for customers of a globally recognised automotive products and services provider. This role is all about building strong relationships, driving product value, and turning everyday support into exceptional customer experiences.

Requirements

• Fluent in Dutch & English to C1 level
• Proven experience in Customer Success, Account Management, or Support
• Strong listening, questioning, and relationship-building skills
• Strong product and technical aptitude
• Ability to adapt communication style across cultures and markets
• Organised, proactive, and comfortable working autonomously
• Excellent communication skills across phone, email, and video
• Confident engaging with customers, internal teams, and partners
• Customer-first mindset with strong problem-solving ability
• Relevant professional experience

Benefits

• 22 Days Annual leave (increasing by 1 day per year for first 5 years) plus public and bank holidays
• Company pension
• Life Assurance 4 x annual salary
• Contributory pension scheme
• Private Medical and Insurance and discounted dental scheme
• Comprehensive travel insurance for you and family in line with Scheme rules
• Discounts on brand new vehicles
• Employee Assistance Program (EAP)
• Cycle to work scheme
• Free On-site parking
• Ongoing training and professional development
• Career progression opportunities within a global business
• Supportive, inclusive, and flexible working environment
• The chance to work on innovative automotive technology