Manager, Professional Services (Remote)

We are looking for a seasoned leader who will lead a team of consultants in offering open source database solutions to customers ranging from Fortune 50 enterprises to startups. The ideal candidate will have experience in Professional Services or Consulting and be motivated by transforming a business poised for exponential growth.

Requirements

• Help deliver high-quality, efficient, and profitable professional services
• Ensure team members are valued, empowered, and engaged
• Translate organizational vision into executable goals and objectives
• Create and implement processes and best practices
• Serve as an escalation point to resolve customer issues
• Monitor and report on metrics and KPIs for your team
• Build strong relationships with customers and other leaders across organizations
• Develop the ability to understand and manage the nuances associated with operating globally distributed teams and business operations

Benefits

• Flexible work hours
• Paid time off programs
• Equipment for remote office
• Funds for career development
• Ongoing connectivity allowances
• Opportunity to participate in equity incentive plan
• The Percona Adventure Team
• Work-from-Anywhere
• FlowDays
• FryDays
• Flexibility
• PAVE volunteering program
• Women Transforming Technology