Banquet Server

The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Requirements

• Adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must actively participate in team member referral program and be a Talent Ambassador for the Hotel.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Adhere to Hotels cash handling policy.
• Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Adhere to the Banquets schedule at all times.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be able to show initiative, including anticipating guest or operational needs.
• Report broken and damaged equipment.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know the menu items for each function served and be able to give accurate descriptions and potential allergens.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.