Banquet Captain

The Banquet Captain is responsible for spearheading the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Requirements

• Adhere to the company's Service culture – 4 Keys to creating guests for life.
• Participate in all hotel required meetings and trainings.
• Lead banquet team members and ensure events are run smoothly and efficiently.
• Maintain high standards of personal appearance and grooming.
• Comply with Hotel Standards and regulations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Maintain confidentiality of information.
• Enter all checks into the POS system to the correct Revenue centers.
• Check all meeting room spaces for set up, breakdown, and cleanliness.
• Responsible for team members training, development, and coaching.
• Report broken and damaged equipment and utilize Nuvola to place repair orders to Engineering.
• Perform preparatory tasks and side work duties to ensure guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner.
• Know the menu items for each function served and be able to give accurate descriptions and potential allergens.
• Abide by all hotel policies and safety rules.

Benefits

• Paid training
• Benefits of working for an equal opportunity employer
• Participation in E-Verify system