Business Operations Manager - US Remote

PerfectServe is a clinical communication and physician scheduling solutions company that offers a remote work environment. The Business Operations Manager role is a strategic leadership position responsible for driving operational excellence across the Customer Experience (CX) organization.

Requirements

• 3+ years of experience in business operations, project management, or a similar role within a healthcare SaaS company
• Strong project management background with proven success in delivering cross-functional initiatives
• Advanced proficiency in Salesforce (administration or operations experience strongly preferred)
• Experience with process improvement methodologies (LEAN preferred)
• Strong analytical skills with the ability to synthesize data into actionable insights
• High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Experience with BI/analytics tools such as PowerBI, Tableau, DOMO, Sisense, 6Sense, or Google Analytics

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one
• 401K - with match and immediately vested
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities