Technical Lead - US Remote

PerfectServe is a clinical communication and physician scheduling solutions company seeking a Technical Lead to support a portfolio of customers and provide technical expertise. The role requires strong technical expertise, excellent relationship-building and communication skills, and a customer service mindset. The company offers a remote-first work environment, health insurance, 401K, paid time off, and internal advancement opportunities.

Requirements

• Bachelor’s degree or equivalent experience
• 1+ years experience with PerfectServe implementation or support preferred
• 2+ years experience supporting SaaS customers or troubleshooting technical workflows
• Healthcare or clinical workflow experience preferred
• Proficiency in reporting tools (e.g., Looker) is a plus

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options
• 401K with match and immediately vested
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities