We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve.
Requirements
- Administer, modify, maintain, repair, and document various organization operating and support systems.
- Provide accurate and courteous assistance to end-users utilizing Performance Data Center (PDC) systems.
- Train personnel on information security as it relates to the mainframe computer and PC Network system.
- Maintain knowledge on the various services PDC offers.
- Perform preventative and demand maintenance including patches on all IT systems as required.
- Document help tickets and respond to end-users in a professional manner.
- Provide general and specific troubleshooting on all systems.
- Assist with management of inventory process and ensure applicable hardware/software is accurately maintained.
- Recommend technology solutions to end-users, and train on applications as needed.
- Demonstrate appropriate judgment in risk mitigation and escalate issues appropriately.
- Adhere to all applicable policies and procedures, and ensure proper handling of sensitive information.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- 6% 401k match