Customer Success Manager

PerformYard is seeking a Customer Success Manager to build long-lasting relationships with customers, aid clients in achieving their goals, and create a successful and happy customer experience.

Requirements

• Create long lasting satisfaction for professionals at all points of their customer lifecycle
• Establish a trusted advisor relationship with each customer
• Respond to phone calls and emails to support adoption, usage and expansion within the customer base
• Meet or exceed aggressive responsiveness and quality goals
• Proactively influence team culture

Benefits

• Medical, dental, and vision health insurance benefits w/ HSA plan
• Disability insurance
• 401k plan
• Generous Paid Time Off
• Paid holidays