PerformYard is seeking a Customer Success Manager to build long-lasting relationships with customers, aid clients in achieving their goals, and create a successful and happy customer experience.
Requirements
- Create long lasting satisfaction for professionals at all points of their customer lifecycle
- Establish a trusted advisor relationship with each customer
- Respond to phone calls and emails to support adoption, usage and expansion within the customer base
- Meet or exceed aggressive responsiveness and quality goals
- Proactively influence team culture
Benefits
- Medical, dental, and vision health insurance benefits w/ HSA plan
- Disability insurance
- 401k plan
- Generous Paid Time Off
- Paid holidays