Call Center - Currently Remote - Located in Brentwood, TN
PerunHRTennessee, United States
Posted December 12, 2025
Full Time
About the Company
PerunHR is a talent acquisition and outsourcing firm founded by Stefan Markovic, leveraging over eight years of industry experience to deliver end‑to‑end recruiting, sourcing, interviewing, assessment, and onboarding services. The company specializes in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), labour and foreign workforce solutions, and custom job‑description and resume creation. PerunHR differentiates itself through a client‑centric, innovative approach that tailors every engagement to the unique needs of each organization. By treating clients as partners, the firm aligns its success with that of its collaborators, driving measurable growth and operational excellence.
Job Description
Responsibilities include representing the company mission and values, answering inbound calls, resolving customer contacts, and providing product information. Qualifications include basic computer skills, strong communication and interpersonal skills, and experience in call logging systems.
Requirements
- Professionally represents Companies Mission and Values and the Brand during each customer engagement.
- Answers inbound calls in a Call Center environment
- Resolves and documents all customer contacts, inquiries, and concerns in the system.
- Follows through with a sense of urgency on any research or additional contact to ensure customer complaint or query is resolved in a timely manner.
- Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed.
- Provides product information and project information, which could include recommending products to purchase and/or their effective use.
- May perform other duties as assigned *