Inbound, Claims Call Center Representative (100% remote)
PerunHRPhoenix, Arizona, United States
Posted January 5, 2026
Full Time
About the Company
PerunHR is a talent acquisition and outsourcing firm founded by Stefan Markovic, leveraging over eight years of industry experience to deliver end‑to‑end recruiting, sourcing, interviewing, assessment, and onboarding services. The company specializes in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), labour and foreign workforce solutions, and custom job‑description and resume creation. PerunHR differentiates itself through a client‑centric, innovative approach that tailors every engagement to the unique needs of each organization. By treating clients as partners, the firm aligns its success with that of its collaborators, driving measurable growth and operational excellence.
Job Description
Inbound Claims Call Center Representative (100% remote) process client claims, resolve complex inquiries, and provide customer care. Follow company risk and compliance policies.
Requirements
- Process clients' first notice of loss claim reports in a timely and accurate manner
- Resolve complex claims inquiries and problems
- Liaise with internal and external clients
- Provide feedback and recommendations to improve customer care
- Follow procedures to ensure adherence to risk and compliance policies