Service Advisor

The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs.

Requirements

• Previous experience as a Service Advisor
• Grade 12 or GED required
• Excellent customer service skills
• In-depth knowledge of heavy-duty truck repairs
• Good computer skills
• Excellent written and verbal communication skills
• Strong personal organizational skills as they relate to workload, time management and setting priorities
• Effective problem solving and negotiating skills
• Effective conflict resolution skills

Benefits

• Extended Health & Dental Benefits
• Premiums Paid by Employer
• Employer Contribution Pension Plan
• Growth Opportunities
• Paid Training
• Long term job security
• Employee Assistance Program
• Telus Health Virtual Care