Business Analyst - 12 Month FTC

This is a fantastic opportunity to work in a fast‐paced, multi‐channel retail environment at the heart of Pets at Home, the UK’s leading pet care business. As a Business Analyst, you’ll work across a wide range of disciplines, identifying opportunities to automate processes and decision‐making, shape robust, data‐driven business cases, and translate complex challenges into clear, prioritised requirements.

Requirements

• Experience working in medium to large organisations, ideally within retail, FMCG, or other customer‐centric environments
• Solid expertise in process mapping, requirement elicitation, and documentation
• Experience translating complex problems into clear artefacts such as user stories, use cases, or BRDs
• Working understanding of AI, data analytics, or automation technologies

Benefits

• Opportunity to build hands‐on experience using AI in a live business environment
• Chance to support our ambition to adopt innovative, practical AI solutions at scale
• Opportunity to reflect the diversity of the communities we operate in