Senior CRM Analyst
Pets At HomeEngland, United Kingdom
Posted March 21, 2026
Full Time
About the Company
Pets at Home is a UK-based pet retailer that values diversity and inclusion, offering a supportive and data-rich environment.
Job Description
Join Pets at Home as a Senior CRM Analyst and play a key role in shaping data-driven strategies that help pet owners give their pets the best life. As a Senior CRM Analyst, you'll lead CRM analytics, partner with Marketing teams, and deliver measurable commercial impact through high-quality analytics.
Requirements
- Advanced SQL and experience working with large-scale data warehouses
- Proven end-to-end analytics project delivery, from requirements to measurable outcomes
- Deep Business to Customer (B2C) CRM experience, especially in targeting, data design and customer journey analytics
- Strong analytical mindset and ability to translate data for non-technical audiences
- Excellent prioritisation, stakeholder management and workload planning
- Collaborative, supportive team player with mentoring or coaching experience
Benefits
- Competitive salary
- Employee discount
- Life insurance
- Pension scheme
- Healthcare benefits
- Annual leave