Phones Implementation Specialist, Contract

As a contract Phones Implementation Specialist, you will support PetDesk's VoIP phone systems and deliver exceptional customer service to clients. The role is 100% remote and requires fluency in English.

Requirements

• Proficiency in both verbal and written English, along with confident, articulate, and professional communication abilities
• Exceptional customer service skillset
• Strong ability to multitask, prioritize tasks, and effectively manage time
• Skill in handling incoming and outgoing support calls
• Proficient in conflict resolution, with the ability to sympathize and empathize with customers
• Experience in troubleshooting technical issues
• Outstanding capacity to navigate and resolve intricate issues