Customer Support Specialist
PEXAMelbourne, Victoria, Australia
Posted April 30, 2026
Full Time
About the Company
PEXA is a digital settlement platform that has revolutionized the way property is exchanged in Australia.
Job Description
PEXA is looking for a Customer Support Specialist to provide exceptional first-line support to customers, ensuring every interaction builds trust and confidence in our platform. The role involves resolving customer queries, troubleshooting issues, and keeping digital property settlements running smoothly across Australia.
Requirements
- Multi-channel support & SLA ownership
- Customer communication & experience
- Technical & system proficiency
- User training & stakeholder collaboration
- Adaptability
Benefits
- Quarterly wellness days
- Four weeks workcation per year
- Additional annual leave per year
