Revenue Operations Analyst

The Revenue Operations Analyst will play a pivotal role in shaping and optimizing the systems, data, and processes that drive our go-to-market (GTM) performance. This role sits at the intersection of Customer Success, Account Management, Professional Services, and Support, helping to unify operational visibility and drive measurable improvements in retention, expansion, and delivery.

Requirements

• Deploy and maintain a 360° customer data view for CS and AM teams to improve relationship management and retention.
• Design, launch, and iterate Customer Experience (CX) playbooks using data-driven triggers and automation.
• Manage the Professional Services forecast motion to improve on-time delivery, accuracy, and cost visibility.
• Participate in the selection and deployment of new CX, PSA, and support platforms—ensuring the right systems are implemented for long-term scalability.
• Partner across GTM functions to establish visibility into core KPIs for performance management.
• Identify and act on insights that improve funnel conversion, velocity, and average selling price (ASP).

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources