Senior Client Experience Manager
PhreesiaNew York, New York, United States
Posted March 11, 2026
180000 - 195000 USD
Full Time
About the Company
Phreesia was founded in 2005 to help patients take an active role in their care. Our innovative technology empowers healthcare organizations to better understand their patients and equip them with the knowledge, skills and confidence to succeed. With robust tools for registration, scheduling, payments and clinical support, Phreesia helps providers maximize efficiency and create great patient experiences. Today, we facilitate more than 150 million patient visits annually—and activating patients is at the core of everything we do. To learn more, visit: https://www.phreesia.com
Job Description
We are seeking a Senior Client Experience Manager to join our Network Solutions team, responsible for building rapport and trust with clients and demonstrating the value that Phreesia could provide to their brands. The role involves working with digital advertising agency buyers and Life Science companies to deliver successful, effective, targeted patient engagement and/or HCP digital campaigns.
Requirements
- Bachelor's degree required and 6+ years of account or client facing experience in digital sales, media or creative agencies, healthcare publishing, or digital advertising
- Healthcare experience required; Point of Care, Out of Home, Programmatic, Pharmaceutical (DTC and/or HCP) and/or OTC experience highly valued
- Familiarity with digital media vernacular including recommending new actions clients could take to increase brand awareness based on campaign insights/measurement
- Expertise creating presentations using PowerPoint that “WOW!” the customer and lead to securing new business
Benefits
- 100% Remote work
- Home office expense reimbursements
- Competitive compensation
- Flexible PTO + 8 company holidays
- Monthly reimbursement for cell phone + internet + wellness
- 100% Paid 12-week parental leave
- Variety of insurance coverage for people (and pets!)
- Continuing education and professional certification reimbursement
- Opportunity to join an Employee Resource Group