Housing Placement Case Manager (Housing Navigation)
Pine Street InnBoston, Massachusetts, United States
Posted January 23, 2026
Full Time
About the Company
Pine Street Inn is a nonprofit organization that provides transitional housing and support services to veterans. It offers residential and overnight counseling, guest services, and a Housing First/Low Barrier model to address substance abuse, mental health, and disability challenges.
Job Description
The Housing Navigation Case Manager will work with homeless guests to develop and execute sustainable housing plans, provide exceptional customer service, and work in partnership with other PSI departments to provide integrated service delivery.
Requirements
- BSW, BA or BS in a human service-related field (or High School Diploma and at least three years of equivalent experience in a social service setting)
- Bilingual - Spanish/English and/or Haitian-Creole (preferred)
- Certification, training, or formal education in counseling and/or case management (preferred)
- A minimum of two years of experience delivering services to a challenged population
- Strong computer and math skills, including familiarity with MS Word and Excel
- Practical experience in working collaboratively with homeless individuals creating housing plans and individual service plans
- Experience accessing housing opportunities and subsidy programs for homeless individuals
- Knowledge of the issues related to homelessness and housing
Benefits
- Paid hourly
- Hourly salary range: $23.48 - $28.18