Member Services Representative
PINNACLE FIT CLUBS LLCAugusta, Georgia, United States
Posted April 3, 2026
13 - 13
Full Time
About the Company
Pinnacle Fit Clubs LLC, headquartered in Rosemont, Illinois, manages over 93 Planet Fitness franchises nationwide, employing more than 1,200 fitness professionals. The company focuses on delivering accessible, judgement‑free workout environments that emphasize community, wellness, and inclusive training across cardio, strength, and hydro‑massage services. By fostering a supportive culture that rewards progress rather than shaming, Pinnacle differentiates itself as a leader in creating welcoming fitness spaces for all demographics.
Job Description
Member Services Representative responsible for delivering exceptional customer service, ensuring a clean and safe environment, and handling front desk-related activities.
Requirements
- Minimum of 16 years of age
- Ability to lift 25lbs
- Upbeat and positive attitude
- Punctuality and reliability
- Exceptional customer service skills
- Basic computer proficiency
Benefits
- FREE Black Card Membership
- Paid Time Off (PTO)
- Health Insurance
- HSA
- Dental
- Vision
- Life/AD&D
- Voluntary Short Term Disability (STD)
- Voluntary Long Term Disability (LTD)