Team Lead, Fluent Commerce
PivotreeMumbai, Maharashtra, India • Bengaluru, Karnataka, India
Posted February 26, 2026
Full Time
About the Company
Pivotree is a high‑growth, Toronto‑based consultancy that architects, builds, and manages end‑to‑end digital commerce, data management, and supply‑chain solutions for more than 200 global retailers and brands. Leveraging a portfolio that spans cloud‑native platforms (AWS, Oracle Commerce, SAP CX, VTEX, Commercetools, Spryker, Elasticpath) and professional services—UX design, omnichannel strategy, and data‑security—Pivotree delivers frictionless online experiences that scale with seasonal traffic spikes. Its expertise in headless commerce, master data management, and product information management positions clients to accelerate digital transformation while maintaining operational agility. Pivotree’s blend of deep industry knowledge, technology partnerships, and a customer‑centric culture makes it a trusted partner for retailers seeking to modernize their commerce ecosystems.
Job Description
Pivotree is seeking an experienced Fluent Commerce Team Lead to drive the design, implementation, and support of enterprise-scale Order Management System (OMS) solutions using Fluent Commerce.
Requirements
- 8+ years of overall IT experience with enterprise systems
- 3+ years of hands-on experience with Fluent Commerce OMS
- Strong understanding of order lifecycle management and distributed order management (DOM)
- Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration
- Strong experience with REST APIs, JSON, webhooks, and asynchronous integrations
- Excellent debugging, troubleshooting, and root cause analysis skills
- Hands-on experience working in Agile / Scrum delivery models
- Strong communication skills and ability to work with technical and non-technical stakeholders
