Technical Operations Manager (Audio/Video/Digital Media)
Pixelogic Media Partners, LLCSeoul, South Korea
Posted March 17, 2026
Full Time
About the Company
Pixelogic provides next-generation distribution solutions for studios, broadcasters and digital retailers. OUR MISSION To help our media and entertainment customers build more efficient supply chains, more valuable products, and larger global audiences. WORLD CLASS TEAM Our team is comprised of subject matter experts and industry craftsmen who are passionate about their work, each having an extensive background working on the world’s most respected feature and episodic titles. We cultivate an open and transparent atmosphere that values integrity, continuous improvement and achievement. Our clients benefit from our forward looking approach and relentless commitment to customer service. SECURITY FIRST Our commitment to content security is foundational to our company. Every employee is involved in our security program, which includes hundreds of physical and electronic security controls. We are directly engaged with the various security organizations within the media and entertainment industry including the Content Delivery & Security Association (CDSA) and now the Trusted Partner Network (TPN). Our research and development group builds proprietary content protection solutions to fortify our overall security mission. Net-net, we are fully committed to the safeguarding of our customer’s content and our security program is constantly evolving and continuously improving.
Job Description
Manage technical operations teams, oversee day-to-day deadlines, communicate with project management staff and company executives. The ideal candidate will have a solid understanding of the technical aspects of the various content specifications.
Requirements
- Lead and support a large team within a time-sensitive and demanding environment.
- Oversee day-to-day local technical operations.
- Ensure deliveries are met.
- Maintain constant communication with cross-functional support teams to ensure proper operations.
- Forecast project capacity requirements and create production action plans.
- Manage timely data collection to update operations metrics to achieve productivity targets, eliminate inefficiencies, and adhere to the highest service quality standard.
- Continuously develop and deliver technical training programs for the technical operations team.
- Train and document new/different procedures.
- Implement operational policies and quality assurance protocols to meet quality standards of leading streaming service providers.
- Act as the primary point of contact with the global department leads located in the US.
- Collaborate and communicate directly with project management staff and company executives.
- Partner with Technology team to introduce and improve proprietary tools and systems.
- Continuously researching and identifying new tools and systems to enhance operational workflows and capabilities.
- Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded.
- Become a pHelix systems expert and provide support as needed to ensure continuous worldwide operations.
- Support, train and advise the local Project Management staff as needed.
- Support the APAC executive team and participate with customers as a SME.
- Other related tasks as assigned to fulfill responsibilities.
Benefits
- Robust pension plan
- Global company with a diverse and inclusive environment
- Career development, learning programs focused on sharpening leadership skills
- Collaborative, team-based structure
