Account Manager - SMB
PlaidNew York, New York, United States • San Francisco, California, United States
Posted February 24, 2026
102720 - 116160 USD
Full Time
About the Company
Plaid is a data network that connects millions of people's financial accounts to apps and services like Venmo and Betterment. With coverage across 12,000 institutions in the US, Canada, UK, and Europe, Plaid simplifies financial integration for companies and enhances user experience. Founded in 2013 by Zach Perret and William Hockey, Plaid's core value proposition lies in its ability to streamline complex financial data management.
Job Description
Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented.
Requirements
- Own the overall relationship with your portfolio of customers in our fastest growing customer segment
- Build relationships with the C-Suite and Product teams to retain and grow revenue
- Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals
- Help customers integrate and launch on Plaid
- Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
