The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment.

Requirements

Greet all members and guests upon arrival and say goodbye upon departure;
Monitor club access to both members and non-members;
Answer questions and handle member and guest complaints;
Sell memberships, write agreements, and enter new members into database;
Operate Point-of-Sale system and collect balances on past due accounts;
Schedule appointments for fitness training sessions;
Perform beginning of shift and end of shift procedures;
Perform club housekeeping including, but not limited to: Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members;

Benefits

Positive and professional environment where our brand promise is 'Judgement Free Zone'
Growth Opportunities: over 90% of our management team started as an entry level team member
Competitive pay
Paid sick leave
401K Retirement Fund (annual discretionary employer match)
Regular involvement in community outreach events
Free employee Black Card Membership

The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment.

Greet all members and guests upon arrival and say goodbye upon departure;
Monitor club access to both members and non-members;
Answer questions and handle member and guest complaints;
Sell memberships, write agreements, and enter new members into database;
Operate Point-of-Sale system and collect balances on past due accounts;
Schedule appointments for fitness training sessions;
Perform beginning of shift and end of shift procedures;
Perform club housekeeping including, but not limited to: Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members;

Positive and professional environment where our brand promise is 'Judgement Free Zone'
Growth Opportunities: over 90% of our management team started as an entry level team member
Competitive pay
Paid sick leave
401K Retirement Fund (annual discretionary employer match)
Regular involvement in community outreach events
Free employee Black Card Membership