Customer Service Representative I

Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional. The Customer Service Representative I resolves all borrower inquiries on current mortgage loans received via inbound/outbound calls.

Requirements

• High school diploma or equivalent required
• General call center experience preferred
• Experience with loan servicing a plus
• Strong customer service skills
• Ability to problem-solving
• Ability to work in a fast-paced environment
• Ability to multi-task and manage time effectively
• Experience working with Microsoft Windows applications

Benefits

• 3 comprehensive Cigna or Kaiser medical plans
• dental insurance
• vision insurance
• short term and long-term disability insurance
• basic life insurance
• 401(k)
• 11 employer paid holidays