Part-Time Teller

Operates a Teller window by providing prompt, efficient and accurate customer service, maintains security of a cash drawer; represents the Bank in a courteous, professional manner alert to customer needs, cross-sells bank products, and refers customers to the appropriate staff.

Requirements

• Maintain a strict standard of confidentiality involving all transactions
• Promote and maintain positive relations with all contacts, customers and potential customers
• Comply with all department and company policies and procedures
• Contribute to the fulfillment of department and company objectives and goals
• Perform as a team member in allocation and coordinating the work flow
• May assist in training new employees and answer co-worker questions
• Will be involved in ordering, receiving, verifying, and distributing cash
• Operate a tellers window to serve the banks customers by: Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customer receipts
• Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks
• Enters transactions into computer and issues customer receipts
• Accepting savings deposits and withdrawals, verifying signatures
• Providing additional customer services including Official Checks, Personal Money Orders, Savings Bonds, and Stop Payments
• Balances cash daily by counting cash at the beginning of shift and balances cash and checks against computer records at the end of the shift
• Accepting payments for loans
• May be responsible for bank opening/closing under dual control
• May be asked to assist in operational and servicing needs of the ATMs
• May be asked to admit customers to safe deposit boxes
• Open and close vault under dual control. May assist in vault maintenance
• Promote the banks products and services; consistently cross-sells bank products at every opportunity
• Make a concentrated effort to solve customer problems
• Observe suspicious behavior and report any such activity to head teller and/or security personnel as appropriate
• In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff