Support Specialist
PlayOn! SportsGeorgia, United States
Posted May 20, 2026
Full Time
About the Company
PlayOn is a growth-stage company on a mission to make high school sports more accessible, more memorable, and more connected than ever before.
Job Description
PlayOn is seeking a Support Specialist to help schools and fans successfully stream live events using our platform.
Requirements
- 1–3 years of experience in customer support, help desk, call center, or operations support roles (preferred but not required)
- Strong customer service mindset with a passion for helping others solve problems
- Comfortable using computers and learning new systems such as CRM or case management tools
- Excellent written communication skills and the ability to explain solutions clearly to customers
- Strong attention to detail when documenting cases and customer interactions
- Ability to stay organized and manage multiple cases in a queue-based environment
- Flexible and adaptable in a fast-paced support setting where priorities may shift throughout the day
Benefits
- Multiple medical insurance plans to choose from
- Dental, vision life and disability insurance
- Employee Emergency Fund
- Company equity (stock options)
- Open PTO policy
- 401K plan with company match
- Hybrid/flexible work environment