We are searching for a Network Operations Manager to oversee global network operations, steer architecture strategy, and lead high-performance teams ensuring our networks are secure, reliable, highly available, and future-ready.
Requirements
- Lead with vision, clarity, and operational ownership
- Manage, coach, and develop two network teams: Network Operations & Network Automation
- Set strategic direction and long-term roadmap for network operations aligned with products priorities and business needs
- Foster a high-trust, high-performance culture rooted in operational excellence, ownership, and continuous learning.
- Drive resilient, secure, and high-availability network operations
- Oversee daily operations for globally distributed network environments supporting mission-critical services.
- Own queue health, prioritization, escalation pathways, and the full lifecycle of network incidents.
- Lead major incident response, triage, decision-making, and cross-team coordination aligned with Playtech’s Critical Incident Management framework.
- Ensure infrastructure is audit-ready, secure, patched, monitored, and consistently documented.
- Architect, innovate, and modernize the network landscape
- Direct the design and implementation of robust, secure, fault-tolerant global network solutions.
- Oversee and enforce network security standards (firewalls, segmentation, access, encryption).
- Implement and optimize monitoring & alerting frameworks to increase visibility and reduce MTTR.
- Scale through automation, IaC, and NetDevOps practices
- Drive modern Network Automation, Infrastructure-as-Code, and API-driven operations.
- Build consistent change management processes leveraging automation to reduce toil and operational risk.
- Partner with Platform, Security, and Infra Engineering teams to design standardized deployments, templates, and CI/CD-style network change pipelines.
- Influence and collaborate across the business
- Work closely with senior leaders
- Manage vendor partnerships, operational budgets, and technology procurement roadmaps.
- Communicate complex network topics clearly to technical and non-technical stakeholders.
Benefits
- Responsibility at global scale
- Freedom to innovate
- Continuous learning & variety
- Wellbeing & balance
