Playtech is searching for a Network Operations Manager to lead global network operations, steer architecture strategy, and lead high-performance teams. The role requires strategic vision, technical depth, operational excellence, and automation-first thinking.
Requirements
- Lead with vision, clarity, and operational ownership
- Manage, coach, and develop two network teams: Network Operations & Network Automation
- Set strategic direction and long-term roadmap for network operations aligned with products priorities and business needs
- Foster a high-trust, high-performance culture rooted in operational excellence, ownership, and continuous learning
- Drive resilient, secure, and high-availability network operations
- Oversee daily operations for globally distributed network environments supporting mission-critical services
- Own queue health, prioritization, escalation pathways, and the full lifecycle of network incidents
- Lead major incident response, triage, decision-making, and cross-team coordination aligned with Playtech’s Critical Incident Management framework
- Ensure infrastructure is audit-ready, secure, patched, monitored, and consistently documented
- Architect, innovate, and modernize the network landscape
- Direct the design and implementation of robust, secure, fault-tolerant global network solutions
- Oversee and enforce network security standards (firewalls, segmentation, access, encryption)
- Implement and optimize monitoring & alerting frameworks to increase visibility and reduce MTTR
- Scale through automation, IaC, and NetDevOps practices
- Drive modern Network Automation, Infrastructure-as-Code, and API-driven operations
- Build consistent change management processes leveraging automation to reduce toil and operational risk
- Partner with Platform, Security, and Infra Engineering teams to design standardized deployments, templates, and CI/CD-style network change pipelines
- Influence and collaborate across the business
- Work closely with senior leaders
- Manage vendor partnerships, operational budgets, and technology procurement roadmaps
- Communicate complex network topics clearly to technical and non-technical stakeholders
Benefits
- Responsibility at global scale — networks powering 24/7/365 services across continents
- Freedom to innovate — build the automation-first network operations model of the future
- Continuous learning & variety — every day brings new challenges, technologies, and scenarios
- Wellbeing & balance — supported by Playtech’s global wellbeing pillars
