The Underwriting Team Manager is responsible for managing the underwriting process and providing leadership and support for their team. The manager will analyze and evaluate consumer home loan applications and support documentation to assess Borrowers' credit worthiness.
Requirements
- Work directly with Junior and Senior Underwriters by providing training and daily support
- Assist with recruiting, interviewing, and hiring of Underwriters
- Motivate and coach underwriting department in achieving National Wholesale Division goals
- Monitor reports for the purpose of identifying positive and negative trends in productivity within the underwriting department
- Oversee pipeline to ensure loans are approved and then cleared-to-close within the expected turn-times
- Manage the underwriting team and substantiate they adhere to all Plaza's Policy & Procedures, and that loans are processed in compliance with all underwriting guidelines
- Engage in verbal and written communication with clients and Sales Team
- Effectively communicate to the underwriting department about company changes to policy and procedures
- Provide guidance to Underwriting Team Leads regarding how to effectively manage their teams(if applicable)
- Knowledge of FNMA, and FMLMC documentation and general guidelines/standards essential
- Ability to act as FHA DE and/or VA Automatic and SAR Underwriter
- May be asked to second sign loan decisions for lower-level authority underwriters.
- Act as underwriting resource for the National Wholesale Division
- Assist in resolving National Wholesale Division post-closing suspense issues
- Evaluate and analyze complex income tax returns to establish qualifying income
- Participate in developing process improvements and efficiencies as an ongoing best practice
- Conduct periodic loan-level audits to ensure compliance with all company quality standards
- Assess and evaluate underwriter scorecard for efficiency gains; guide team members when required
- Coach underwriting team on their job performance and complete annual performance reviews by their due date
- Lead, guide, mentor, and train entire underwriting team
- Work with AVP, Regional Underwriting Manager on setting monthly goals
- Other duties as assigned
Benefits
- Medical/dental/vision
- Paid time off and holidays
- 401(k)
- Life and pet insurance
- Employee friends and family loan
- Employee assistance program