Account Manager
PlexusMelbourne, Victoria, Australia • Sydney, New South Wales, Australia
Posted November 6, 2024
Full Time
About the Company
Plexus is a global leader with over 20,000 employees specializing in design, development, supply chain solutions, manufacturing, and aftermarket services for complex products across various industries. The company offers comprehensive solutions throughout a product’s lifecycle, emphasizing regulatory expertise, healthcare, industrial, commercial, communications, and aerospace sectors. Plexus is known for delivering customer service excellence through innovative and tailored approaches.
Job Description
We are Plexus, a fast-growing global legal tech business, and we're on a mission to transform the value of legal services. As an Account Manager, you'll be the strategic partner our customers rely on to transform their legal operations, maximize automation, and unlock long-term value.
Requirements
- 5+ years' experience in Mid Market to Enterprise B2B SaaS Customer Success or Account Management
- Proven ability to manage complex portfolios and own commercial outcomes, including renewals and expansions
- Confident in the boardroom: you can present to C-Level execs, lead strategic conversations, and influence decision-making
Benefits
- Take ownership: Manage processes and influence our growth goals
- Work at pace: We’re a growth start-up so we can build and iterate quickly
- Create difference: Identify and implement positive change
- Key role, massive impact: Be a key advocate and champion for us in the market
- Grow with us: Own your career path and influence Plexus' future
- Mentorship matters: Learn from a supportive and experienced manager
- Hybrid Work Model: Three days in, two from wherever!
- Career development: Many of our team members have been promoted from within
