Business Systems Analyst Senior (Salesforce)
PNCPittsburgh, Pennsylvania, United States • Ohio, United States
Posted April 6, 2026
69700 - 94300 USD
Full Time
About the Company
PNC is a company that fosters an inclusive and accessible workplace.
Job Description
At PNC, we're seeking a Business Systems Analyst Senior (Salesforce) to partner closely with business stakeholders, focusing on configuration and light development, translating business needs into technical stories, and serving as a key point of contact in meetings.
Requirements
- Strong hands-on experience with Salesforce Sales Cloud and Service Cloud
- Experience with Salesforce configuration and light development
- Ability to translate business requirements into technical stories
- Proven experience working directly with business partners
- Comfortable leading and facilitating meetings
- Strong communication skills with both technical and non-technical audiences
- Experience mentoring or supporting Business Analysts
- Ability to balance multiple priorities while maintaining attention to detail
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match, pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Years of service
