Senior Relationship Strategist - PNC Private Bank

As a Senior Relationship Strategist within PNC's Private Bank organization, you will be responsible for leading client management activities, developing and executing a relationship management plan, and managing a book of business. The role requires strong client commitment and advocacy, with a focus on delivering exceptional customer experiences. You will work closely with team members to determine action plans and hold them accountable for deliverables.

Requirements

• Leads client management activities with clients and prospective clients
• Develops and executes a relationship management plan to acquire and retain clients
• Manages a book of business
• Assists in developing team members
• Coordinates with team to determine action plan through thorough discovery of client needs
• Ensures a strong client commitment and advocacy
• Holds team accountable for deliverables
• Manages risk through appropriate client selection
• Works with risk partners to escalate client concerns
• Maintains timely, accurate and complete sales/client relationship management administration tasks

Benefits

• Medical/prescription drug coverage
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance
• Wellness program with financial incentives
• Paid time off (maternity and/or parental leave, 11 paid holidays, 9 occasional absence days, 15-25 vacation days)