Onboarding Specialist - Home Services

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Our growth is fueled by hiring exceptional people and creating opportunities for them to grow and make an impact.

Requirements

• 1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)
• Bachelor's degree in business or a similar field
• Exceptional written and communication skills
• Experience communicating directly with clients
• Proven track record of managing multiple concurrent projects with varying complexity levels
• Excellent problem-solving skills
• Self-starter with prior experience navigating complex customer environments
• Ability to sort through large volumes of data and drive insights and results
• Interest in further understanding and working with AI agents

Benefits

• Transparent culture
• Work onsite in Lehi, UT, 5 days a week
• Great opportunities for career growth
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees