Account Coordinator
PointManila, Philippines
Posted October 27, 2025
Full Time
About the Company
Point is a fintech company that empowers homeowners to unlock equity through its Home Equity Investment (HEI) product, offering an alternative to traditional financing. The platform allows investors to access owner-occupied residential real estate, diversifying wealth without increasing monthly expenses. Point boasts a nimble growth strategy backed by top investors and prides itself on its employee-centric culture.
Job Description
Point is seeking a customer-focused Account Coordinator to support the sales and customer experience team, assisting with new product inquiries, application updates, and follow-up communications. The role involves direct communication with customers via phone, email, and chat. The team operates on a hybrid model with a focus on providing excellent customer service.
Requirements
- 1+ year of customer service experience, ideally in financial services
- Strong written and verbal communication skills
- Comfortable engaging with customers by phone, email, and chat
- Tech-savvy with Google Suite, Slack, and Salesforce
- Organized and detail-oriented with strong problem-solving skills
- Team player with professionalism and energy
Benefits
- Competitive Pay
- Career Advancement
- Work-Life Balance
- Global Experience
- Philippines Data Privacy Statement
