Sr IT Systems Engineer

This is an exciting opportunity to own and shape the future of IT operations at Point, supporting a fast-growing global workforce while serving as the primary technology partner for our Manila office.

Requirements

• Equivalent of a U.S. 4-year bachelor's degree program.
• Jamf certified with 6+ years of hands-on Jamf Pro experience.
• 6+ years of IT Systems Engineering experience focused on the Apple ecosystem.
• 8+ years of IT support experience.
• Excellent written and verbal English communication skills.
• Expertise in macOS device management, Jamf Pro administration, OS/software patching, and Chrome profile management.
• Experience administering Google Workspace, including user management, security configuration, and third-party integrations.
• Strong IT automation and scripting skills (Python, Bash, or equivalent), with experience evaluating and implementing AI-powered productivity tools.
• Experience managing SaaS platforms, role-based access controls, and security policy enforcement, including CIS compliance standards.
• Strong technical troubleshooting skills, systems knowledge, and experience managing IT support requests through Jira Service Management or similar ticketing platforms.

Benefits

• Competitive Pay
• Career Advancement
• Work-Life Balance
• Support for Your Work