Points North is looking for a motivated Associate Sales Executive to join our team to manage and convert inbound demand across our business. This role is a perfect opportunity for an early career sales professional to get in the front door for all inbound leads, responsible for fast, accurate triage and routing, while owning a segment of inbound leads from first contact through close
Requirements
- Own the initial review and direction of all inbound leads across the business.
- Respond promptly to inbound inquiries to create a strong first impression
- Assess lead type, size, and use case to determine the appropriate internal path
- Route leads to the correct sales, partner, or account teams
- Ensure leads are accurately categorized and tracked in the CRM
- Maintain service-level expectations for speed-to-lead and handoff quality
- Own a high volume of inbound leads from first contact through deal close.
- Qualify leads for fit, urgency, and buying readiness
- Run discovery calls to understand client needs and pain points
- Deliver product overviews and walkthroughs tailored to specific use cases
- Clearly communicate pricing, timelines, and next steps
- Manage follow-ups and momentum to drive deals to close
- Set clients up for success after the sale by ensuring a clean transition
- Partner with Implementation and other client-facing teams to transfer context and expectations
- Ensure clients start implementation informed, aligned, and confident
- Flag risks or special considerations before handoff
- Help build and refine repeatable processes for high-volume inbound selling
- Work within defined sales workflows while identifying opportunities for improvement
- Track activity and outcomes consistently in the CRM
- Identify common objections, questions, and friction points in the buyer journey
- Share feedback with Sales, Marketing, and Product to improve product, lead quality, and messaging
Benefits
- Comprehensive medical, dental, and vision plans
- Employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan
- Generous PTO, paid holidays, and Volunteer Time Off (VTO)
- Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career
- Remote or hybrid arrangements may be made available to fit your lifestyle and business needs
