Product specialist

Make an impact with us by serving as a core product expert across three areas: supporting go-to-market activities, leading customer implementations, and handling escalated support cases. This hands-on product role spans the full customer journey, from presales support through implementation and into ongoing technical support.

Requirements

• Experience in a product specialist, implementation consultant, or similar hands-on technical role
• Strong understanding of IGA concepts such as joiner/mover/leaver, provisioning, governance, and compliance
• Broad understanding of the IAM landscape and how IGA relates to Access Management
• Solid foundational knowledge of Microsoft environments, including Active Directory, Exchange, Microsoft 365, Entra ID, and general networking concepts
• Hands-on experience with installation and configuration of IGA or IAM solutions
• Experience handling 2nd or 3rd level technical support in an enterprise software context
• Strong workshop facilitation and customer-facing communication skills
• Experience working with both cloud and on-prem environments
• Language requirements are English plus native language (Danish or Swedish)
• German language skills are a significant advantage