We're looking for a CRM Manager to own end-to-end retention strategy across the customer lifecycle for Polymarket's US App and Polymarket.com.
Requirements
- 3–6+ years of experience in retention, lifecycle, or growth marketing
- Hands-on experience with common CRM platforms used to build customer journeys
- Experience owning retention across web and mobile
- Strong analytical instincts — comfortable working with cohorts, funnels, and experimentation
- Deep understanding of segmentation, personalization, and orchestration strategy
- Clear communicator who can move quickly in a high-velocity, event-driven product
- Comfortable working non-traditional hours around live events and breaking news, including evenings and weekends
Benefits
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories