Business Operations Manager

As Business Operations Manager, you will design, improve, and automate the operational backbone of the business, building an automation-first operating model that reduces manual work, improves data quality, and helps teams move faster with clearer ownership. This role will lean heavily on AI tools and workflow automation to reduce manual work and help the team scale without adding headcount.

Requirements

• 3–6+ years of experience in Business Operations, BizOps, Revenue Operations, Customer Operations, Strategy & Operations, Logistics Operations, Supply Chain Operations, or a similar cross-functional role.
• Strong systems thinking and the ability to take ambiguous workflows and turn them into structured, scalable processes.
• A high-ownership mindset with strong judgment and the ability to move projects forward without perfect instructions.
• Experience improving workflows across multiple teams, ideally including Sales, Customer Success, Finance, Product, Engineering, Logistics, or external vendors.
• Comfort working with CRM and internal tools, ideally including HubSpot and Airtable.
• Experience using AI assistants and coding-capable AI tools (e.g. Claude Code or similar) to prototype automations, scripts, or lightweight internal tools.
• Strong analytical ability, including KPI definition, performance tracking, exception handling, and root-cause analysis.
• Excellent written communication, especially for SOPs, playbooks, process documentation, and cross-functional alignment.
• Strong attention to detail, organization, and execution.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance